I planned to vent my frustration with the baggage condition together with your airline. Everything else was good, although the way my baggage was handled would make me Feel two times in advance of scheduling with AA all over again. I had been billed $twenty five Just about every way for one particular bag, not being advised my bag may be carried on for no charge. To include insult towards the $50 charged, my bag was ruined on the skin upon remaining returned to me.
I flew American airlines for The 1st time and it will be my past time it absolutely was essentially the most horrible knowledge I'd at any time experienced by using a airline. under no circumstances all over again you had superior Obtain your act with each other
I would like to touch upon how awful your flight and client service was these days. Flight 4425 was suppose to go away at five pm from DC and get to Atlanta. We didn’t acquire off from DC right until 6:20 pm. We ended up told it absolutely was likely to be a 10 moment hold off but we never ever boarded the plane until eventually way afterwards. Then the pilot claimed there was no delay Even with remaining delayed forty five minutes and afterwards experienced us sit within the runway for over 35 minutes. I have an understanding of you have no Manage above the turbulence we experienced but we arrived in ATL plus they didn’t have a terminal for us to unboard.
Rather then a repeat of this, It appears the temperature needs to be viewed nearer. There's as of now a eighty% chance of rain, storm, achievable twister outbreaks.
We want a written verification from American Airlines to system our cruise coverage assert. Stating the circumstances of delays around the working day we traveled to board our ship.
I've created 3 tries to Make contact with client service by means of emails with regards to a modern international flight in which I'd problems with don't just the popular seats that I didn't get, nevertheless the Terrible client service in which my sister And that i been given. She was discriminated towards for getting to big to generally be served meals because the tray couldn’t arrive down site link Therefore the flight attendant mentioned he couldn’t feed her. Even though there have been open seats, and we could have been better accommodated, alternatively we were being place near the windows and trapped there with babies.
Ps I also mailed a complaint to AA by means of their wed web page and tried to resolve this issue and I never acquired a response. Just An additional fictitious match offered you by American
What I need to check with from American Airways is could you guys remember to waive this cost for us. I am aware I named in right now and paid the several, but should you men can you should help us out, that will necessarily mean a great deal for our household in this holiday break.
I used to be on AA flight 487 yesterday going from San Diego to Charlotte. I just wish to praise a flight attendant that went outside of the everyday routines of her task. She was so polite & welcoming and ready to share her ordeals along with make me experience additional at ease.
Flight 686 dec 26 2015 My husband & i were instructed the wrong transfer terminal gate in charlotte on plane gonna freeport as an alternative to nassau. I went to flight attendant guiding counter to make clear flight. He looked at me amusing Once i reported nassau smirked hardly ever looked at my ticket to clarify Place This flight was one hour delayed so there was no rush.
I just acquired from the mobile phone with Connie Sanders within the DFW Business office. I asked for her title for the reason that she was so form and helpful to us. I have infrequently encountered somebody so helpful and caring. If your Reps could be like her you would have a wonderful airline.
I have used hrs to the cell phone seeking to untangle a oversight designed in making reservations with American Airways on the net. After dealing with all of the ways in reserving a flight for my family members of 3 (Brian, Marcela & Lorenzo Hawk) and introducing my bank card no. to buy The three flights, I did not get a confirmation, but a window on my video display that said “This page cannot be exhibited”. I took that to signify which the transaction did not go through, so I commenced all over again with a unique journey agency.
The last two times I have flown on American Airlines from BWI to MIA my precheck clearance hasn't proven on my ticket. After i have spoken to consumer service I am dismissed with “It is just a glitch”.
Wanting to alter a reservation day for the final three days/nights. Just about every agent We now have gotten has either transferred us outside of our connect with making Yet another hrs hold out or has hung up on our get in touch with.